Satay Systems
Digital workflow process
Our Services

Three ways to bring AI into your operation

Each service is designed for a specific stage of readiness. Start where you are, not where you think you ought to be.

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Our Methodology

How we approach each engagement

Every engagement begins with listening. We do not arrive with a predetermined view of what your business should do with AI. We look at how a specific function works, speak with the people who do the work, and form a view from what we observe — not from what we assume.

Where we proceed to a build, we write a specification before development begins. That specification describes what we are building, what it will and will not do, how it will behave, and how it will be handed over. Both sides agree it before a line of work is done. This is not standard practice in our industry — we believe it should be.

Compact AI Assessment
First Skewer · SGD 215

Compact AI Assessment

A short, focused engagement that examines a single business function and identifies up to three candidate AI use cases within it. We conduct two interviews with people who do the work and one with the manager who oversees it, then prepare a written report describing each candidate, the practical work each would involve, and our honest assessment of which is most worth pursuing — including, where appropriate, the recommendation that none of them is yet worth the effort.

What is included

  • Two interviews with operational staff
  • One interview with the function's manager
  • Written report describing up to three use case candidates
  • Honest feasibility assessment for each candidate
  • Recommendation suitable for sharing with leadership

Typical timeline

Two to three weeks from initial interview to final report.

Best suited for

Businesses that are curious about AI but have not yet decided where to focus. Teams that want an external, grounded view of one function before committing to anything further.

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Three-Stick Build · SGD 445

Targeted Workflow Assembly

We assemble a single AI-supported workflow chosen jointly with your team after a brief written scoping discussion. Typical examples include a triage-and-draft helper for routine correspondence, a structured-extraction helper for incoming forms, or an internal Q&A assistant trained on your existing documentation. The engagement includes a written specification reviewed before building begins, a build phase, a four-week trial with a chosen group of users, and a written handover.

What is included

  • Written scoping discussion and agreed scope document
  • Full written specification reviewed before build begins
  • Build of one AI-supported workflow
  • Four-week trial with chosen users
  • Written handover document for operational staff

Typical timeline

Six to eight weeks including the trial period.

Best suited for

Teams that have identified a specific workflow they want to automate or augment with AI, and want it built in a way their staff can maintain without ongoing external support.

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Targeted Workflow Assembly
Multi-Workflow Care Programme
Long Grill · SGD 870

Multi-Workflow Care Programme

A multi-month engagement during which we work alongside your team on a sequence of connected AI-supported workflows within one or two business functions. The programme is paced to suit your operational rhythm, with fortnightly working sessions, written progress notes after each, and gradual transfer of operational responsibility to your in-house staff. Work covers governance considerations, training, vendor coordination, and quarterly written reviews.

What is included

  • Fortnightly working sessions at your pace
  • Written progress notes after each session
  • Governance review and vendor coordination
  • Staff training and capability transfer
  • Quarterly written reviews and closing report

Typical timeline

Three to six months, paced to suit your team's operational calendar.

Best suited for

Businesses ready to build AI capability across several connected workflows, and who want a structured, documented programme with clear transfer of responsibility to their own staff at the end.

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Choose the Right Service

Which service is right for your team?

Compact Assessment
SGD 215
Workflow Assembly
SGD 445
Care Programme
SGD 870
Interviews conducted 3 interviews Scoping discussion Ongoing sessions
Written report Assessment report Spec + handover Progress notes + review
Workflow built No One workflow Multiple workflows
Trial period N/A 4 weeks Continuous
Duration 2–3 weeks 6–8 weeks 3–6 months
Shared Standards

What applies to all services

Data handling agreed in writing

Any client data shared during an engagement is covered by terms agreed in writing before we begin. We do not retain materials beyond the engagement.

Vendor-agnostic selection

We have no commercial relationship with any AI vendor. Tool selection is based on what suits the task, not on what generates referral income for us.

Singapore regulatory familiarity

We maintain working awareness of PDPA requirements, MAS guidance relevant to AI use in financial services, and healthcare administration data standards.

No ongoing dependency by design

Every build is designed so that your team can operate it after handover. This is a design principle, not an aspiration.

Documentation for users, not developers

Handover documents are written for the staff who will use the workflow, in plain language, with the information they need to operate and adjust it.

Preliminary conversations at no cost

We are happy to have a brief call to discuss your situation before you commit to any service. Contact us to arrange this.

Pricing

Clear pricing, no hidden fees

First Skewer

Compact AI Assessment

SGD 215

Per engagement

  • Three interviews
  • Written report
  • 2–3 weeks
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Three-Stick Build · Popular

Workflow Assembly

SGD 445

Per engagement

  • Spec + build + trial
  • 4-week user trial
  • Written handover
  • 6–8 weeks
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Long Grill

Care Programme

SGD 870

Per programme

  • Multi-workflow
  • Quarterly reviews
  • Closing report
  • 3–6 months
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Not sure which service fits your situation?

Write to us and describe where you are. We will suggest the appropriate starting point — or tell you honestly if the timing is not yet right.

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